Please find the answers
to common questions below - click on the 
symbol to reveal the answer. If you have a specific question which
is not covered here, why not contact
us?
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What are the benefits of drinking bottled water? |
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Health experts now agree that we should all drink at least
8 glasses of water every day. Water is needed, directly
or indirectly, for every physical and chemical process that
takes place in the body. At the same time it helps to clear
the body of all the waste and toxins it produces. Water
helps regulate our temperature and is believed to increase
concentration and energy. |
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Where does this water come from? |
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The water is bottled at source from the Val Pellice range
at the foot of the Italian Alpine ranges. |
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What are the chemical constituents in your water? |
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Full details can be found here. |
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How can I be sure that your water is pure and natural? |
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The water has been certified as natural mineral water
by A.R.P.A. Piemonte and Dipartimento Subprovinciale di
Torino, Italy. The water is bottled at source. Freshness
is ensured by the use of our tamper-proof cap system. |
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How long will my bottled water last? |
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The longevity of each bottle depends on the size of
the household and how much water you drink. Each bottle
holds 7½ litres, which is the equivalent of 30
half-pint glasses. If a family of four drinks half the
daily recommended amount of 2 litres per person per day
from the watercooler, then a bottle will last 2 days.
The shelf life of the bottled water is marked clearly
on the bottle cap. This tends to be 12 months after bottling
from source. |
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What is wrong just buying my bottled water from
the supermarket? |
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You could carry heavy bags of bottled water around the
house and load up your precious fridge space with large
bottles of water. The stylish and convenient solution is
to have natural mineral water delivered to your door and
served on tap from your own watercooler. |
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What happens if I am not in when you deliver? |
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We can either arrange a time for your regular delivery
or if you prefer we can provide you with out unique lockable
water store which we can leave for your order |
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Where do you deliver too? |
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We are currently delivering bottled water to all areas
throughout the North East of England. This includes Newcastle,
Sunderland, Durham, Middlesbrough and other areas. Contact
us to confirm that you are in our delivery area. |
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Can I specify when you deliver water? |
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If you indicate when ordering water your desired day for
delivery, we will endeavor to match that. |
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Do you re-use the bottles? |
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All bottled are "one-trip" bottles - once they
are empty you can dispose of them. |
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Are your bottles recyclable? |
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Our bottles are made from recyclable P.E.T. plastics. |
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Do I need to perform maintenance on my watercooler
to keep it operating correctly? |
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The watercooler only requires minimal maintenance. The
hygienic Watertrail™ system is easy to replace, and
requires changing every 3 months. It is a simple operation.
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Do I need to install my watercooler when I take
up a free trail? |
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Our delivery team will install a new watercooler into
your home, load a fresh bottle of water and give full instructions
on how to use your cooler. |
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Aren't watercoolers large and bulky? |
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The watercooler we supply is small and stylish. It fits perfectly into any home, kitchen, garage or other room. With a footprint of around 1 square foot, it can easily blend into your home. |
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How much is it to have water through Bottled water
direct? |
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The prices for the water from Bottled water direct vary
depending on your account, but range from £2.59 to
£3.49 a bottle, which works out on average about 40p
per litre. |
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What happens if I do not wish to continue after
my free trial? |
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We will arrange to pick up the watercooler at your convenience.
No charges will be made and any remaining water will be
disposed of for you. |
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How can I order more water or accessories? |
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You can order by contacting
us or placing an order
online. |
